When AI becomes a team member

How does the work environment change when smart systems take over the roles of employees? How should the systems be designed so that team members find working with them meaningful? And where do conflicts typically arise? These are some of the questions tackled by Dr. Shadan Sadeghian at the University of Siegen.

A robot arm might shudder slightly at the start of the working day, but it doesn’t wish you good morning. A chatbot answers a customer query, but it doesn’t stop to grab a coffee. And a software program automatically scans a bank transfer, but it has no idea what an after-work beer is.

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